If you need to ask us a question, where can you go?

Firstly, common questions such as ‘What is a pre-existing medical condition?’, ‘How many times can I travel on an annual policy?’, and ‘What countries can I travel to?’ are all within our Frequently Asked Questions page. There you will be able to find almost anything related to our policies, exclusions, and medical conditions.

If your question isn’t covered, you may need to speak to one of our team. Full contact details can be found here.

If you are a subscriber to our newsletter, and you have a comment or question about what we’ve covered in that issue, or would like to enter competitions or take advantage of special offers, you can just reply to that email. It’ll be sent to our Communications team who will endeavour to respond as soon as possible.

You can also reach us on Twitter, and Facebook.

And of course you can leave a comment on any of our blog posts with Disqus. You don’t need to create an account to comment, just a first name and email address.

How do you like to talk to us?