Since our last Greece update there is more information holidaymakers will need to know before they travel.

Update: Medical supplies in Greece – In recent days, a shortage of medical supplies has been reported in Greece. If you take prescription medicine, make sure you have sufficient supplies to last the duration of your holiday and some extra in case of delays.

Taking cash on holiday

Greek banks have now reopened, but restrictions known as capital controls, on how much money Greek locals can withdraw from cash machines are still in place. Whilst these restrictions don’t apply to tourists, there’s a concern that there may not be enough cash to withdraw from the ATMS and that there will be long queues to withdraw cash.

The Foreign Office is now advising that tourists take enough cash to last them the duration of their holiday now the banks are closed in case cash resources become limited at short notice. Smaller shops and restaurants may also be reluctant to take electronic payments as they may not be able to access the cash themselves.

To ensure the safety and the security of yourselves and your funds, we offer the following advice:

– Make sure when travelling out to Greece, if taking more funds than normal, split this on your person so that if the worst should happen not all funds will be gone;

– Take extra care on arrival in Greece, at the airport and when travelling to your accommodation, as this will be when you have the most cash on your person and this, therefore, poses the highest risk of loss or theft;

– Use a safety deposit box at the accommodation where you are staying to secure the money taken with you.  If one is not available, hide funds out of sight in a few different places in your locked accommodation;

– Report any loss of theft of cash to the police immediately (within 24 hours) and obtain a full written police report.  If you cannot report this to the police, ensure this is reported to another authority, such as hotel management if the loss or theft occurs where you are staying;

– When going out during the trip do not take large amounts of cash with you.  Just make sure that you have enough money to cater for what you are doing that day; and

– Budget your money to allow for emergency funds should the worst happen and you either cannot withdraw cash whilst there or you suffer a loss or theft.

Personal property – Cash limit per person:

Update if you have an AllClear Gold or AllClear Gold Plus policy: Our advice will always be not to carry large amounts of cash on your person at any one time, but we appreciate that the current advice being issued by other sources to those travelling to Greece is quite the opposite, in that it is suggesting travellers should increase the amount of cash funds taken in the event that ATMs and banks cannot be used to withdraw money during a trip.

Whilst we will always urge those travelling to take extra care of personal belongings and cash, due to this evolving situation we are trebling cash limits on our policies for those already in Greece or those travelling to Greece.

Also, if you need to pay for your accommodation (room only) in cash, this will be covered in addition to the above cash limit increase.  We will review this situation as it evolves or by the 31st August 2015.

Update if you have an AllClear Traveller policy: If you’re an AllClear Traveller policyholder travelling to Greece on or before 31st August 2015, we are doubling cash limits on our policies at this time. Further updates for September will be given out as the situation continues to develop.

If you are taking more cash than normal to Greece, it’s important to be aware of the cash limits which apply to your specific travel insurance policy. This is the amount you will be covered for in the event of your own money being lost or stolen whilst being carried on your person or left locked in a safety deposit box.

So it’s important to check your policy wording to find out exactly what limits apply.

Please ensure you take small denomination notes and use the hotel safety deposit facilities for surplus cash over and above a reasonable daily spend. Spread your cash about yourselves so no one person is carrying a large amount of cash at any one time.

Insolvency of travel or accommodation provider

In the event of insolvency of your travel or accommodation provider, end supplier failure will cover each insured person named on the invoice for irrecoverable sums paid in advance (not forming part of an inclusive holiday prior to departure.) In the event of insolvency after departure, you will be covered if you need to cut short your holiday and for the cost of return transport to the UK, Channel Islands or Ireland. Alternatively, you will be covered for additional pro-rata costs in replacing part of the travel arrangements to the similar standard to what was originally booked.

If you’re an AllClear Gold or AllClear Gold Plus policyholder cover of up to £5,000 is included as standard.

For other policyholders, check your policy wording to see if end supplier failure is included.

Travel insurance policies will cover you for different eventualities so in all cases it’s best to check your policy wording for relevant information.

Greece update